Refund/Return Policy
Returns
You can return any items within 30 days of your purchase. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging..
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 14 business days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at admin@jaubaritea.com
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at admin@jaubaritea.com and send your item to: 65-74 Saunders Street, Apt 6J, Rego Park, NY 11374 USA
Gifts
If the item was marked as a gift when purchased and shipped directly to you, we can give you a gift credit to purchase teas from our website or refund the total amount to the gift giver’s original payment method.
Shipping
To return your product, you should mail your product to: 65-74 Saunders Street, Apt 6J, Rego Park, NY 11374 USA
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable..
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
